Returns & Exchanges
At Tobios Kits, we want you to be completely satisfied with your fashion essentials, which is why we offer a 30-day return window for all unworn and tagged items. If your kit isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the original items with all tags attached into the shipping mailer and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.